Identification Material Distribution Process to Improve Material Handling Performance Using Risk Matrix Analysis (Case Study at Paper Manufacturing)

Identification Material Distribution Process to Improve Material Handling Performance Using Risk Matrix Analysis (Case Study at Paper Manufacturing)

Ery SugitoRika Ampuh Hadiguna Rizki Prakasa Hasibuan 

Department of Industrial Engineering, Universitas Ibnu Sina, Batam 29444, Indonesia

Department of Industrial Engineering, Universitas Andalas, Padang 25175, Indonesia

Department of Industrial Engineering, Universitas Putera Batam, Batam 29434, Indonesia

Corresponding Author Email: 
ery@uis.ac.id
Page: 
369-378
|
DOI: 
https://doi.org/10.18280/acsm.450502
Received: 
10 October 2021
|
Revised: 
19 October 2021
|
Accepted: 
25 October 2021
|
Available online: 
31 October 2021
| Citation

© 2021 IIETA. This article is published by IIETA and is licensed under the CC BY 4.0 license (http://creativecommons.org/licenses/by/4.0/).

OPEN ACCESS

Abstract: 

Material handling activities within a company have a very important role, especially in warehousing activities ranging from the process of receiving goods, storing goods to product distribution. To reduce the waste that occurs in material handling, a lean manufacturing approach is used with the Value Stream Mapping (VSM) method for mapping the flow of material handling activities and the flow of information on material handling activities. Waste that occurs in the material handling work process in the printing sheets area includes waiting, excess processing, and transportation. With Root Cause Analysis and Risk Matrix, it is known that the most influential root causes of waste are inadequate human resources, material handling tools in preparing goods and process break quantity from standard pallets, and distribution of areas far from the printing sheets warehouse area. Recommendations for improvement proposals offered are, providing additional material handlers, material handling tools for activities within one department by considering distance and time, reducing break quantity requests and temporary locations for receiving printing sheets in the production area, as well as collaborating with suppliers to arrange the arrival schedule of printing sheets material by communicating and updating regularly with the forwarder if the frequency of delays is too frequent. So that if it is repaired and applied it will improve the performance of the material handling.

Keywords: 

lean manufacturing, value stream mapping, root cause, and risk matrix

1. Introduction

When we hear the term of warehousing, a negative image about it such as high costs and non-value-added activities always appear. But with technology right now, this can be reduced and controlled so the warehouse performance becomes more optimal and efficient. The warehousing function is maintained in the manufacturing industry to this day, thus the emergence of optimization techniques for logistics and supply chain management. such as lean manufacturing, just in time, and on-time delivery are very decisive in analyzing improvement performance [1, 2].

Manufacturing and warehouse facilities combine to create a cohesive unit that is flexible to changing market needs. Facilities in several industries such as material inventory, materials in process (WIP), and/or finished goods (finished goods) in material handling practices in warehouses and distribution facilities can have a significant impact on the overall profitability of an organization. Warehousing is the largest operational cost in an organization's supply chain. This can represent 2 to 5 percent of the company's selling costs [3]. Thus, the emphasis on optimizing the material handling process can help the company's profits. Efficient use of space, equipment, and labor in warehouses is a major concern for organizations looking to cut costs. Material handling involves the movement of materials, manually or mechanically in batches or one item at a time within the factory. Movement may be horizontal, vertical, or a combination of both. The movement of materials adds to the cost but not the product of value. The ideal plant would have an absolute minimum of material handling and use more mechanical material handling equipment. Domingo et al. [4] stated that labor shortages and rising wage costs require the most efficient use of labor. However, in material handling activities in the company's warehousing system, the company still uses a lot of human labor as its main energy so that material distribution activities tend to be slow and require a long time. This certainly requires the warehouse manager to carry out the efficiency of the material handling activities, because in a series of material handling activities there is still a waste of activity in preparing materials, especially in the printing sheet material which will be distributed to the production department. This process occurs when unloading old printing sheets, piling up preparing goods, this makes waiting time and causes production to delay the production process. So that waste identification needs to be done so that repairs can be carried out immediately and material handling activities can be more optimal and material distribution performance can be faster [5].

2. Literature Review

Presented in simple language, material handling is loading and unloading materials, moving, to be carried out safely and economically, with various types of handling and equipment [6]. One that was re-adopted by The American Material Handling Society is: Material handling is the art and science of collecting, storing, and storing substances in any form. The essential requirements of a good material handling system can be summarized as:

  1. Efficient and safe transfer of material to the desired place.
  2. Timely transfer of materials when needed.
  3. Supply the material at the desired level.
  4. Materials by utilizing minimal space.
  5. Lowest cost solution for material handling.

However, a material handling system is being widely used for different manufacturing and distribution processes. Material handling purpose is to give dynamism to static elements such as materials, products, equipment, layout, and human resources which make the production flow possible [7]. Focusing on the importance of an efficient Material Handling System (MHS) for manufacturing, ensuring the right product to the right place with the right quantity and condition, companies can not only refuse their operational costs but can also eliminate/reduce unnecessary buffers on the factory floor [8]. The time wasted in material handling activities will affect the organization

The concept of Lean Manufacturing is defined as a concept that focuses on reducing inventory and lead time. The production process is based on customer orders not based on estimates or estimates of market needs. This means that it is the demand that drives the product for production, not the forecasts of management estimates used to produce it. In contrast to Six Sigma, where Six Sigma focuses its orientation on improving product quality and consistency by reducing the flow that occurs in the manufacturing process. The key concepts of Lean Manufacturing are the cost reduction principle/value engineering and the reduction or elimination of the Seven Wastes (the seven deadly wastes). Seven wastes are waste of excess production, waste of waiting time, waste of transportation, waste of process (processing), waste of stock (waste of inventory), waste of movement. motion), waste reject, and spoilage (waste of defects and spoilage).

Womack and Jones [9] defines a value stream as a collection of several activities carried out to create a product through three critical management tasks, namely problem-solving tasks, information management tasks, and physical transformation tasks. Value stream mapping is an effective tool for assessing the condition of existing business processes and redesigning them based on the Lean concept [10]. The steps in creating a value stream mapping are shown in Figure 1 below.

Figure 1. Process value stream mapping [8]

Value stream mapping (VSM) is a lean manufacturing technique to analyze the flow of materials and information currently required to bring a product or service to the customer [11]. The baseline performance is studied in the measure phase using the VSM of the current chain. Also, brainstorming is performed to identify the list of the potential inputs, which are investigated in the analysis phase to verify the critical few negatively affecting the outputs such as product quality and flow. VSM is drawn for the future state. In the improvement phase, the critical inputs are studied to determine the solutions, which are implemented.

Meanwhile, to find the root cause of unnecessary activities is using the Root Cause Analysis method. Where Root Cause Analysis (RCA) is a tool used to identify and determine the root cause of a problem with the aim of building and implementing solutions that will prevent the problem from happening again [12-14]. The purpose of RCA is to help answer questions including what went wrong, how the error occurred, and most importantly why did the error occur. Besides being able to be used to identify operational risks, RCA can also be used to improve business processes [12]. The preparation of the RCA consists of several stages.

3. Methodology

The stages of research methods are as follows:

1. Identification of the source of the risk

  1. The identification process business

Process business is an activity of material handling.

  1. Identification of waste and root cause

Do the identification of the incident or potential incident in the case will affect the achievement of the objectives of the company or would potentially harm the company.

2. Defining the waste

  1. Identification of points for the number of waste cases, the researcher uses a table of taking points or risks that often occur
  2. Risk Assessment.

The assessment is carried out to determine the value of the root cause of the risk by using the probability of waste.

3. Make Risk Maps

Used to indicate the position of the waste and determine the priority of the waste response.

4. Improvement

An increased follow-up to respond to waste.

4. Discussion

4.1 Current state map

The current state map is a description of the material handling process that takes place within the company which includes the flow of materials and information. This is needed as an initial step in the process of identifying the occurrence of waste that occurs in the material handling process in the printing sheets warehouse, as shown in the image in Figure 2.

From Figure 2, it is known that 2 areas are the focus of research, namely the unloading container process and preparation printing sheets (PS) where there is a high time from each area of 12 minutes for container/pallet unloading and 28 minutes for PS preparation for each pallet. So, it is necessary to identify waste in the area and what are the roots of the emergence of waste.

Figure 2. Current value stream mapping activity of material handling

4.2 Identification waste & root cause

According to the observation, the authors can find out what problems must be solved and how these problems can be solved following the existing theory. Identification of problems that are always faced by material handling based on the results of interviews are as follows:

4.2.1 Transportation

The process of transferring printing sheets starts from the arrival of the forwarder, printing sheets warehouse to the delivery process to the order (production).

Table 1. Process moving printing sheets

No

From

To

Type of Goods

Tools

1

From Container Yard

Warehouse Area TPPI

Container

Trailer

2

Warehouse Area TPPI

Check Inspection

Printing Sheets

Forklift

3

Check Inspection

Receiving Printing sheets

Printing Sheets

Forklift

4

Receiving Printing Sheets

Stacking Printing Sheets at the store

Printing Sheets

Reach Truck

5

stacking Printing Sheets at the store

Preparation printing Sheets

Printing sheets

Reach Truck

6

Preparation printing sheets

Delivery Printing Sheets

Printing Sheets

Reach Truck

7

Delivery Printing Sheets

Receiving Produksi Area

Printing Sheets

Reach Truck

According to Table 1, there are 7 activity processes in the printing sheets warehouse which include one process of container arrival from the forwarder and six transfers of printing sheets in interrelated parts. Each activity is carried out using tools such as trucks, forklifts, reach trucks, and pallet hand jacks.

Table 2. The activity of material handling in department

No

Activity

Time

(minutes)

 

Unstuffing Printing Sheets

 

1

Shifting printing sheets with pallet-jack

8.50

2

Bring the printing sheet to the checking area

3.50

 

Total

12.00

 

Checking Printing sheets

 

1

Checking by QA

02.50

2

Printing Label or barcode

02.00

 

Total

4.50

 

Received & Stacking Printing sheets

 

1

Checking printing sheets approve stamp

0.50

2

Type of printing sheets Label

0.30

3

Stacking printing sheets to racking

5.00

4

Racking location Update

0.50

 

Total

6.30

 

Preparation Printing Sheets

 

1

Preparation printing sheets

26.50

2

Update through MIF form

1.50

 

Total

28.00

 

Delivery Printing sheets

 

1

Delivery to MH production area

10.00

 

Total

10.00

 

Total

60.80

In Table 2, it is known that the material handling activities in the department in the printing sheets area with the activities of loading containers, checking, receiving, arranging, and sending printing sheets take a total of 60.8 minutes per pallet (2500 sheets). And for the week, material handling activities receive containers 3 times a week and incoming containers are 40 ft in size with a capacity of 48 pallets per container (stack 2). So that in the process of unloading for 1 container is 24 pallets x 12 minutes = 288 minutes/day (4,8 Hours/container).

In the checking section, random checks are carried out for each container, generally 10-15 pallets with each pallet requiring a checking time of 4.5 minutes, so that in 1 container it takes 12 pallets x 4.5 minutes = 54 minutes/day (0, 9 Hours/container). While the material handling reception takes 6.30 minutes for each pallet and this is done for 48 pallets so that in 1 container receipt it takes 48 pallets x 6.3 minutes = 302 minutes/container (5 hours/container).

In the preparation section, it takes 25.3 minutes per pallet, this is because many printing sheets have moved pallets because the request is not full pallet. Everyday material handling must prepare 40 pallets/day, so the time needed per day is 40 pallets x 28 minutes = 1120 minutes/day (19 hours/day).

And for delivery to the production MH area, the material handling section of the printing sheets has to rotate the building because the access road is always blocked by a lot of WIP goods piling up in the production area, and in this condition, the delivery time is 5 minutes for each shipment with 2 pallets at a time. So, the time needed for delivery is 20 pallets x 10 minutes = 200 minutes/day (3 hours/day).

4.2.2 Waiting

Delivery of printing sheets through forwarders from overseas is 3-4 times a week. And delays in the arrival of containers that often occur are caused by forwarders, such as: waiting for trucks to arrive, containers being closed by other containers so they are late for unloading, and waiting for ship documents to be completed by agents. This makes the material handler wait longer. The results of collecting information that the receipt of printing sheets containers from December 2018 – January 2019 obtained information of more than 5 cases per month with container delivery outside the specified time. Agreement from the forwarder and consignee that the arrival of the container entering the factory is not later than 03.00 pm, the exception is if there is a problem with the ship departing from the loading port or checking by customs on the condition that information must be given earlier to the consignee so that the consignee can change the time material handler work. The data results are shown in Table 3 below:

Table 3. Conditions of arrival

Table 3 shows, data is obtained that the delay in shipping container printing sheets by forwarders occurs repeatedly every week, 2018 container shipments to the factory started from 4.00 pm to the next day and in 2019 something similar happened so it can be said that the forwarder did not can meet the delivery hours by the agreed time and without any prior notification of delays. So that the production process becomes late and delivery to the customer becomes constrained.

4.2.3 Excess processing

Long transportation and poor processes when loading and unloading printing sheets containers at the port resulted in the condition of the printing sheets in the containers falling and scatter. So, it’s needing to be re-arranged before unloading by material handling and requests from products that were not always full standard quantity pallets made additional work because material handling must divide the pallet quantity based on production needs and requests, of course, this adds to the work process and unloading time as shown in Figure 3 and Figure 4 below:

  1. The condition of the received Printing Sheets is scattered and/or falls. This creates additional work for material handling because printing sheets must be rearranged and tidied up so that the unloading process becomes safer.

Figure 3. Items are scattered and fall position in the container

  1. Request from production with not full quantity pallet.

Figure 4. Manual transfer printing sheet to the new pallet

From Figure 4, it is known that material handling separates the quantity ordered by production manually and it can be seen that material handling work is carried out alone so that the potential for damaged goods and delays in delivery to production can occur.

4.3 Analysis of waste

4.3.1 Define

The results of the definition of the types of waste that occur in the printing sheets area can be described in Table 4 obtained from interviews and observations to the material handling team in carrying out daily activities are as follows:

Table 4. Result of identification of waste

Presfektif

Transportation

Waiting

Excess Processing

4.3.2 Root cause of waste

Root Cause analysis is done using 5 ways. By searching for the root of the problem using this method, the most basic causes can be identified.

  1. Root cause of waste transportation

Waste Transportation that occurs in the material handling process at Printing sheets store is carried out on the results of interviews and observations shown in Table 5.

  1. Root cause of waste waiting

Waste Waiting is a waste that often occurs in the process in the sheet printing area, so the 5 Ways analysis is focused on Table 6.

  1. Root cause of excess processing

Waste excess processing is one of the wastes that occur in the company. The following in Table 7 is a 5 whys analysis conducted based on the results of interviews and observations.

Based on the table above, it is known that the root of excess processing that occurs is falling printing sheets and requests small qty that do not match the standard qty per pallet from the supplier. So, from the table of root causes of waste described above, it can be identified and summarized for risk assessment of the root cause of the problem to find out which root cause has a high level of risk as shown in Table 8.

From Table 8 it is known that the causes of waste in transportation, waiting and excess processing there are 9 causes where from each waste consists of three why waste occurs in the printing sheets area. So, the next step is to make a list of the root causes of each of these wastes, which are shown as follows in Table 9.

4.3.3 The frequency and impact of the root causes of waste

The root causes of waste in Table 9 are searched for the frequency of occurrence and their impact. After that, it is known which waste has the highest risk and then find a solution by making recommendations for improvement. The following in Table 10 is the frequency and impact of the root causes of the existing waste.

The next step is to assess the root causes of Waste risk, which is done by using the risk matrix shown in Table 11 below.

Table 5. Root cause of waste transportation

Type of Waste

No

Waste

Why1

Why2

Why3

Transportation

1

Unload area printing sheets is far from the warehouse

1.1

1.1.1

1.1.1

Container parking is far from the Printing Sheets store

Parking area blocked by another vehicle

There is no special parking for container

1.2

1.2.1

 

Road row is very narrow

store printing sheets are side by side with finished goods store

A lot of truck parking waiting for FG delivery

2

Delivery printing sheets to the production is far from PS store

2.1.

2.1.1

2.1.1.1

Access block by WIP products

Production Store full with WIP products

WIP is not proper tidy or stack

2.2

2.2.1

 

One-way access for distribution printings sheets with WIP products

Way Access become narrow

 

 

 

3.1

3.1.1

 

3

Shortage of unloading tools

Sharing equipment for unloading printing sheets

Shortage of Forklift for the support unloading process

 

3.1

3.3.1

 

Reach truck taking a long time for unloading printing sheets

The limitation with the speed and capacity

 

Table 6. Root cause of waste waiting

Type of Waste

No

Waste

Why1

Why2

Why3

Waiting

1

Late of incoming container printing sheets

1.1

1.1.1

1.1.1.1

Late container unload by forwarder

Barge comes late from overseas

Barge queue for discharges and documentation

1.1.2

1.1.2.1

Shortage of Chasis

Waiting for Chasis return from other customers

1.1.3

1.1.3.1

Waiting container release from custom

The container is the red line so must check deeply

2

Require additional manpower for unload printing sheets

2.1

2.1.1

2.1.1.1

Shortage manpower in printing sheets store

Printing sheets big and thick

The transfer printing sheets cannot do alone

3

Printing sheets still check by QA

3.1

3.1.1

3.1.1.1

Checking area full and narrow

A lot of Printing sheets coming

Checking schedule is very tight

Table 7. Root cause waste excess processing

Type of Waste

No

Waste

Why1

Why2

Why3

Excess Processing

1

Printing sheets fall and scatter inside the container

1.1

1.1.1

1.1.1.1

A truck driver carrying fast

Printing sheets stack with un same size

Printing sheets un proper wrapping and tied on the pallet

2

Small qty request from production

2.1

2.1.1

2.1.1.1

Production break-run process

Not enough lead time for a process

A lot of model queue

2.2

2.2.1

 

Production running for sample

Customer order with small qty

 

Table 8. Identification cause waste

Perspective

Code

Identification Result of Waste

Transportation

R1

The position of the Parking container is assigned far from the unloading area. And blocked by other goods and trucks. Because the area shared for loading finished goods to delivery to customers

R2

Delivery of printing sheets to the production areas is far and need to cross the WIP store

R3

Transportation equipment to support distributing printing sheets to production areas is not enough

Waiting

R4

The arrival of containers printing sheets from forwarders late to the factory

R5

Waiting for manpower from other sections that can help the process of unloading printing sheets

R6

Waiting Quality check finished their checking of the Printing sheets.

Excess Processing

R7

Printing sheets fall and scattered inside the container during receiving from forwarder because of transportation or crane

R8

Request printing sheets from production is always in small quantity so it is necessary to move or divide according to the order

R9

Lack of material handling personnel for process preparation

Table 9. Root cause of waste

Presfektif

code

Root Cause of Waste Result

Transportation

R1.1

No parking available for printing sheets containers

R1.2

Location of the printing sheets warehouse next to the finished goods warehouse

R1.3

Goods in the production store are not arranged neatly

R.1.4

Access roads in narrow production areas

R.1.5

Forklifts for unloading containers are not available

R.1.6

Reach trucks for unloading have limited speed and capacity

Waiting

R.1.7

Ships queuing for unloading

R.1.8

Lack of chassis for container shipping

R.1.9

Goods are stuck at customs because they enter the red lane waiting for inspection

R.1.10

Preparation work cannot be done alone by material handling

R.1.11

Busy checking schedule by the QA team

Excess Processing

R.1.12

Printing sheets in containers are not wrapped tightly and tied properly

R.1.13

Printing sheets queue at the production line

R.1.14

The quantity ordered by the customer is small

Table 10. The frequency and impact of the root causes of waste

Code

Root Causes of Waste

Frequency

Impact

R.1.1

No special parking available for printing sheets containers

3 times a week

Potential to cause road access to be narrow, jammed, and prone to accidents

R.1.2

Location of the printing sheets warehouse next to the finished goods warehouse

Everyday

Making access roads for distribution of printing sheets narrow and prone to accidents

R.1.3

Goods in the production store are not arranged neatly

Everyday

Potentially WIP Goods hit by a forklift or reach truck

R.1.4

Access roads in narrow production areas

Everyday

Potentially WIP Goods hit by a forklift or reach truck

R.1.5

Forklifts for unloading containers are not available

3 times a week

Potentially unloading containers will take a long time or delivery of FG to customers will be stressful

R.1.6

Reach trucks for unloading have limited speed and capacity

3 times a week

Potentially unloading containers will take a long time or delivery of FG to customers will be stressful

R.1.7

Ships queuing for unloading

3 times a week

Potential delivery of containers to the factory to be late

R.1.8

Lack of chassis for container shipping

3 times a week

Potential delivery of containers to the factory to be late

R.1.9

Goods are stuck at customs because they enter the red lane waiting for inspection

3 times a week

Potential delivery of containers to the factory to be late

R.1.10

Preparation work cannot be done alone by material handling

Everyday

Potentially slow delivery of printing sheets to production

R.1.11

Busy checking schedule by the QA team

3 times a week

Potentially slow delivery of printing sheets to production

R.1.12

Printing sheets in containers are not wrapped tightly and tied properly

3 times a week

Potentially slow delivery of printing sheets to production

R.1.13

Printing sheets queue at the production line

Everyday

Potentially slow delivery of printing sheets to production

R.1.14

The quantity ordered by the customer is small

Everyday

Potentially slow delivery of printing sheets to production

Table 11. Risk assessment of root causes of waste

Code

Root Causes of Waste

Likelihood

(L)

Consequence

(C)

(L)

(C)

(L) x (C)

R.1.1

No special parking available for printing sheets containers

Almost Certain

Minor

5

2

10

R.1.2

Location of the printing sheets warehouse next to the finished goods warehouse

Almost Certain

Minor

5

2

10

R.1.3

Goods in the production store are not arranged neatly

Almost Certain

Moderate

5

3

15

R.1.4

Access roads in narrow production areas

Moderate

Minor

3

2

6

R.1.5

Forklifts for unloading containers are not available

Almost Certain

Major

5

4

20

R.1.6

Reach trucks for unloading have limited speed and capacity

Rare

Minor

1

2

2

R.1.7

Ships queuing for unloading

UnLikely

Minor

2

2

4

R.1.8

Lack of chassis for container shipping

Rare

Minor

1

2

2

R.1.9

Goods are stuck at customs because they enter the red lane waiting for inspection

Rare

Minor

1

2

2

R.1.10

Preparation work cannot be done alone by material handling

Almost Certain

Major

5

4

20

R.1.11

Busy checking schedule by the QA team

Rare

Minor

1

2

2

R.1.12

Printing sheets in containers are not wrapped tightly and tied properly

Almost Certain

Major

5

4

20

R.1.13

Printing sheets queue at the production line

Moderate

Moderate

3

3

9

R.1.14

The quantity ordered by the customer is small

Likely

Major

4

4

16

4.3.4 Risk matrix root causes of waste

The Risk Matrix was created to find out the grouping of waste that occurs, where the roots of the grouping of waste are grouped based on the level of risk in the risk matrix which is shown in Figure 5 below:

Figure 5. Risk matrix root causes of waste remark

= Extreme

The solution is immediately sought by involving the leadership and management of the team

= High

The handling is by providing a special parking area and making a line for laying goods

= Moderate

Negotiating with consumers for minimum orders

= Low

Take control with regular communication and updates

4.3.5 Improvement recommendation

The waste contained in material handling activities in the printing sheets area is transportation, waiting, and excess processing. Waste that has been obtained from the results of interviews and observations becomes an input for the company in the future. From Figure 6 the value-added decreased from the previous total of 60.8 minutes to 47.1 minutes, this was due to improvements in the area so that transportation, waiting and excess processes became smaller and more reliable, so that the strategy improvements given in Table 12, is found that 14 causes of waste in the printing sheets area in material handling activities are:

Figure 6. Value stream mapping improvement

Table 12. Repair strategy

code

Root Cause of Waste

Repair Strategy

R.1.1

No special parking available for printing sheets containers

1. Define and create a special area for printing sheets. container parking

2. Give a line or mark the area that is the parking location to make it clearer

3. The container parking area is not too far from the printing sheets warehouse for easy loading

R.1.2

Location of the printing sheets warehouse next to the finished goods warehouse

1. Provide lorry access for shipments when there is an incoming container

2. Always improve to the team so as not to block the access road to store printing sheets

R.1.3

Goods in the production store are not arranged neatly

1. Use standard pallets to arrange goods on the production floor

2. Make a line for placing things neatly

3. Avoid placing items that block the access road

4. Avoid items in a high stack

R.1.4

Access roads in narrow production areas

1. Use pallets to arrange goods on the production floor

2. Make a line for placing things neatly

3. Avoid sticking items that block the access road

4. Avoid items in a high stack

R.1.5

Forklifts for unloading containers are not available

1. Submission of proposals for forklift rentals to support loading and unloading printing sheets

R.1.6

Reach trucks for unloading have limited speed and capacity

1. Avoid using reach trucks to unload containers for safety factors

2. The reach truck is only used in the warehouse

R.1.7

Ships queuing for unloading

1. More communication with forwarders and agents to always update the information to TPPI logistics

R.1.8

Lack of chassis for container shipping

1. More communication with forwarders and agents to always update the information to TPPI logistics

R.1.9

Goods are stuck at customs because they enter the red lane waiting for inspection

1. More communication with forwarders and agents to always update the information to TPPI logistics

R.1.10

Preparation work cannot be done alone by material handling

1. Request to the management team for additional material handling

R.1.11

Busy checking schedule by the QA team

1. Add an inspector if there are a lot of printing sheets to make work faster.

2. The location of the barcode printer is available in the checking area

R.1.12

Printing sheets in containers are not wrapped tightly and tied properly

1. Request the supplier for full wrapping and tied to avoid falling goods

2. Goods are arranged in containers tightly to avoid shifting while traveling

3. If the goods are not full in the container so that they are propped up so that the goods do not move

R.1.13

Printing sheets queue at the production line

1. The MH production team must immediately withdraw the goods from the receiving area

2. Goods to be arranged according to the request of the machine

3. Checking the model and qty at the reception at the receiving area

R.1.14

The quantity ordered by the customer is small

1. Purchasing orders to suppliers according to production needs

2. Production must order according to the incoming qty from the supplier

3. If the purchasing order is outside of production requirements, a standard qty pallet must be made and production must follow the standard qty.

4.3.6 Control

With the determination of the improvement steps (Improved), the next step is to design a monitoring system mechanism to implement improvements that will be carried out in the target of achieving increased material handling performance in the printing sheets area. Where the targets set are the Transportation, Waiting, and Excess Processing processes. In the improvement stage, 14 process areas that need to be improved are obtained, so that a conclusion is drawn based on the operation management decision that the control stages are shown in the Table 13 below:

Table 13. Control stages

Presfektif

Control Mechanism

Transportation

1. The logistics manager supervises the performance of Material handling employees after repairs are made as to the basis for determining KPI

2. Supervise incoming containers to always park in the designated area

3. Supervise the production MH to follow the instructions given not to pile up goods on the road

4. Supervise rental forklifts to maximize activities from unloading and distributing printing sheets

5. Always improve the material handling team at every morning briefing to work safely and safely

6. Reach truck to be used inside the building to avoid damage and other risks

Waiting

1. Monitoring the incoming printing sheets container from the forwarder

2. Monitor and ensure suppliers follow requests in the preparation of goods in containers

3. Maintain and improve communication with forwarders regarding the arrival and processing of incoming containers

4. Ensure and monitor performance with additional MH in the printing sheet area for more optimal performance

5. Always improve and communicate with the QA team as the target of inspection is also on time so that MH becomes fast in distributing printing sheets

Excess Processing

1. Ensuring suppliers for wrapping and tied tightly so that the goods do not easily fall and fall

2. Ensure and monitor the performance of MH Production to immediately withdraw the printing sheets sent by MH Logistic so that they do not pile up in the production line

3. Ensure that the schedule from the planner for running production is not asked for loose qty

5. Conclusion

Based on the results of research and discussions that have been carried out regarding the material handling performance improvement project at packaging box manufacture in the Printing sheets work area using Value Stream Mapping (VSM), the following conclusions can be drawn:

  1. From the identification, it is known that transportation, waiting and excess processing were found in material handling activities in the printing sheets area, including the container unloading process, the receiving process, and the printing sheets distribution process reduced with a total time of 47.1 minutes/pallet.
  2. The root causes of waste based on the root cause analysis are the unavailability of the container parking area, the distribution of printing sheets that are far away, the lack of unloading tools, the arrival of containers that are not on time, MH is alone in the unloading process so someone needs to help unload, long incoming checking process, many of the printing sheets in the container fall, the demand for qty printing sheets from production is small, the lack of material handlers
  3. The causes of waste with the risk matrix are known to be 5 activities that fall into the Extreme category, 1 activity in the High category, 1 activity in the Moderate category, and 5 activities in the Low category.

As a follow-up to the results of this technical report, the authors recommend that more in-depth research be carried out in a case study on the company so that the results and performance of material handling are more optimal and the targets are clearer. Apart from that, the company's management must support the results and input that comes from employees in improving performance and productivity improvements.

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