Knowledge management is an opportunity to improve performance for organizations. Knowledge is dynamic since it evolves continuously and can be disseminated in the form of information in an extremely varied and rapid ways through the internal network of the organization and more and more outside the organization through the Web. In order to use knowledge management approaches to increase the organizational performance, we need to understand the mechanisms for creating, sharing, updating, and evolving knowledge. These processes are very complex when you consider that they are different at the individual, group or communities on the Web. This article proposes an intelligent system design method for managing knowledge of an organization. The approach is based on an organization modeling approach in order to identify the knowledge resulting from the interactions between the different roles. The second part of the article describe the specification of multi-agent systems dedicated to knowledge management based on organizational models.
organizational model, multi agent system, knowledge management
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