KPI-based decision impact evaluation system for adaptive business intelligence

KPI-based decision impact evaluation system for adaptive business intelligence

Abdelkerim Rezgui Raji Ben Maaouia

Business Information Systems / VLBA, Carl von Ossietzky University of Oldenburg, AmmerländerHeerstr. 114-118, 26129 Oldenburg, Ger

MIRACL, University of Sfax, BI4YOU, TechnopoleManouba, 2010 Manouba, Tunisia

Corresponding Author Email: 
abdelkerim.rezgui@uni-oldenburg.de, r.benmaaouia@biforyou.com
Page: 
103-124
|
DOI: 
https://doi.org/10.3166/ISI.21.1.103-124
Received: 
N/A
|
Accepted: 
N/A
|
Published: 
28 February 2016
| Citation
Abstract: 

Nowadays, there is an approved concept called Business Intelligence that supports the decision making process. By extending Business Intelligence, a new concept called Adaptive Business Intelligence has been emerged. The current state in Adaptive Business Intelligence (ABI) is that decisions are not evaluated in a periodic manner and the inappropriate decisions of the past might occur again. The enhancement of decision quality is one of the major outputs behind this article. The evaluation of past decisions makes it helpful to take future complex decisions based on the uncertainty or confusion of historical decisions. The adaptability behind the proposed solution is achieved through the evaluation, tracking and recommendation of decisions in any Business Intelligence system. This article presents a reference architecture for a new approach called KPI-based decision impact evaluation system for adaptive business intelligence that can enrich the ABI applications.

Keywords: 

business intelligence, adaptive business intelligence, decisions, evaluation

1. Introduction
2. Adaptive Business Intelligence
3. Decision evaluation process
4. Decision evaluation system reference architecturevvvvvvvvvv
5. Implementation
6. Survey results
7. Conclusion
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